Digital Experience Analytics

Digital Experience Analytics, powered by Contentsquare, give customers crucial insights that drive revenue and assist in decision making

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Nordic Clients

The Digital Experience Analytics service establishes an understanding of your data and drives fact-based decision making. Our service provides understanding in both technical and behavioral areas and are therefore suited to support all your internal teams.

If your team is either within E-commerce, Merchandising, Digital Marketing, IT operations, or Analytics, the service will increase the level of insights on how users are interacting with your webpage or service. Digital Experience Analytics service improves the decision-making process through data analytics. Today many teams struggle with using the collected data, we wish to save your team time by ensuring safe and proper collection and making the analytics job a dream. With a state of the art platform and our internal analytical and technical expertise we can provide insight that is easy to implement and can assist in meeting your KPIs. The service can be tailored to all our clients as we see that the needs are individual.

Understanding the user with in-depth behavioral analysis

Understanding how product placement, content and pricing are affecting your conversion rate

Understanding how the users are interacting with each element on each page

Understanding the underlying data
and make data-driven decisions

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Understanding where customers are
experiencing frustrations and why

Understanding insights to create successful customer journeys

The ContentSquare platform enables employees to align across teams and covers insight from user behavior to technical challenges. It is a powerful tool that can establish the best possible overview of your user’s experience.

Digital Experience Analytics is the only solution that gives you visibility to experience both sides of the spectrum

Journey Analysis provides a clear image of the different user journeys on your page with Contentsquares signature sunburst visualization

Zoning Analysis is great tool to visualize user behavior on a specific site, giving insights into what elements are working or not

Site Error Impact Scoring identifies the top recurring errors ranked by how much they impacted conversion to prioritize the correct bugs to fix

Using all the functionality of Contentsquare, we can deliver insights you have not been able to see before. Integrating with existing traditional analytics tools and displaying the data in and understandable and actionable way. BRIVO’s services will enable you to use your time more efficient and make data-driven decisions across all teams.

We enable teams to work more aligned with access to the same underlying data tailored to the specific teams. Using Journey Analysis, the different user journeys are analyzed and can easily be inspected in more detail. Zoning analysis enables the design team to make decisions based on real user interactions. Errors on the site are quickly uncovered and Contentsquare makes it easy to prioritize based on the impact the error has on the site. Using Session Replay, Contentsquare aggregates real user experiences to see the customers interactions from their view. While providing all of this, Contentsquare maintains the health and monitors the performance of your site to ensure the best possible user experience.

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DEA Contact

Kim Falla

kim.falla@brivo.no

+47 400 06 577

Want to know more about what BRIVO and Contentsquare has to offer?

DSC_6143

DEA Contact

Kim Falla

kim.falla@brivo.no

+47 400 06 577

Want to know more about what BRIVO and Contentsquare has to offer?